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Orders & General
Comfortel is a trade only supplier and sell direct to businesses and industry professionals. These business’s include Hair & Beauty Salons, Home Salons & Sole Traders, Spa’s, Clinics, Medical, Designers and Trade.
If you would like to purchase online from us or view our prices, you will need to register via our ‘My Account’ Page.
There are several ways to place an order with us.
Online: Click here to fill out an application to be approved to shop in our online store.
In person: We have a dedicated Showroom in Singapore. The address is:
701 Sims Drive #01-06-06A
LHK Building S377383
Click here for our contact details.
By phone: You may also place an order via phone. Please contact us at +65 6677 0715
We pride ourselves in picking and shipping your order fast. Therefore any cancellations must be made immediately as once the goods have been shipped shipping charges will apply for the delivery and return of the goods. There is also a 20% percent restocking fee for any orders that are cancelled after shipment. For more information, please refer to our Returns & Refunds Policy
You will receive an email confirmation from us to the email address you specified as soon as your order is received, and another confirmation when your order is shipped.
In the unlikely event that we are unable to fulfil your order, we will notify you within 48 hours to arrange an agreeable alternative item, or a full refund. If you don’t receive your confirmation, please Contact Us.
All orders, shipping costs inclusive, are in SGD.
Our policy is to keep you informed. When your order is despatched, we will contact you by email with the tracking information so you can keep a close eye on your delivery.
Comfortel Furniture is committed to providing exceptional customer service and quality products. We endeavour to make sure all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.